General Questions

How do I redownload my Software Package?
Lost your Files?  Need to Replace them?  Looking for a backup copy? If it's been awhile since your original purchase and you need to redownload...
Mon, 9 Nov, 2015 at 11:43 PM
How do I renew my Support & Updates Plan?
In order to download/redownload any software package in your account, your Support & Updates Plan must be active.  If your Support & Updates Plan is...
Sat, 26 Sep, 2015 at 11:38 PM
Force Driving Directions button to bust-out of an i-Frame
Per Googles rules, you can not load the 'Driving Directions' screens inside an i-frame.  For those of you who use an i-frame to load your locator ...
Sat, 26 Sep, 2015 at 11:44 PM
Turn off Persistent Connections to the MySQL database
If you need to turn off Persistent Connections to your mysql database in v3.0+, then please follow these instructions... The mysql connect string is locate...
Sun, 27 Sep, 2015 at 12:19 AM
Leading zeros are stripped in MS Excel on the zip code field
MicrosoftExcel, by default will strip away any leading zeros from your zip code field, as soon as you open up your import files.  So, in order to get them b...
Sun, 27 Sep, 2015 at 1:49 AM